Manager, Advocacy

San Francisco, United StatesOn-site

Responsibilities

Shape Figma’s advocacy strategy: lead one of our AMER advocacy teams to support customer engagement through sales partnerships, content creation, and community initiatives across core designer/developer audiences and adjacent roles
Drive enablement programs: collaborate with our sales and partner teams to build scalable internally and externally facing enablement content around practitioner workflows and Figma products
Advocate for users with product team: Help continuously improve internal processes to bring advocate insights from customer engagements to the product team
Motivate and empower the community: Enable the team to maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
At Figma we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with one another.
This Advocate Manager will be a key partner to support our marketing, sales and product teams by helping add design and development perspectives & product knowledge to our go to market strategy, building relationships with our user community, and advocating for users internally with our product teams.
Experience driving cross-functional alignment across marketing, sales, and product leadership to move early-stage ideas from concept to impact
Strong understanding and POV on PDE and design-adjacent workflows & tools At Figma, one of our values is Grow as you go.
Additionally, if hired you will be required to attend in person onboarding.