Staff Site Reliability Engineer, Azure/AWS

📍 Us Austin, United States·🏢 On-site

You are nearing today's limit. Upgrade for unlimited access.

Responsibilities

Identify operational issues and contribute to improvements that reduce instability and recurring incidents.
Troubleshoot production issues, perform root cause analysis, and contribute to post‑incident reviews.
Maintain and improve operational runbooks, alerts, and dashboards.
Support standardized deployment, upgrade, and rollback processes.
Support platform adoption by helping application teams troubleshoot and operate their workloads.

The Staff Platform Engineer works primarily on Azure‑based platforms , while actively contributing to AWS environments as required by current initiatives.
Responsibilities Platform Operations & Reliability Operate and support core platform components, including: Cloud infrastructure primitives Kubernetes clusters and supporting services Networking, ingress, and service discovery Ensure platforms meet reliability and availability expectations through proactive monitoring and maintenance.
Qualifications This role primarily supports cloud platform operations on Microsoft Azure, with active involvement in AWS‑based environments based on current organizational needs.
The successful candidate is expected to work hands‑on with production systems and participate in operational activities while Azure initiatives continue to expand.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world.
Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.