Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Administer and maintain enterprise physical security systems, including access control, video management, intrusion detection, alarm monitoring, and visitor management platforms.
Create, modify, audit, and deactivate user permissions, cardholder records, system roles, schedules, and administrative access in accordance with company policy.
Monitor system health and performance, investigate alarms and device failures, and coordinate corrective actions to maintain reliable operations.
Generate system reports, activity logs, audit data, and metrics to support security operations, compliance, and management reporting. Technical Support & Troubleshooting:
Troubleshoot hardware, software, connectivity, and configuration issues in coordination with IT, Facilities, vendors, and integrators.
Coordinate repairs, preventive maintenance, firmware updates, software patches, and testing to ensure systems remain secure and fully operational.
Support badge and credential management processes, including badge production, activation, deactivation, and access issue resolution. System Configuration & Documentation:
Maintain accurate system databases, device inventories, site maps, door configurations, alarm points, partitions, and other platform records.
Develop and maintain standard operating procedures, system documentation, as-built records, configuration standards, and change logs.
Support incident response activities by retrieving video, access history, alarm events, and related system data for investigations and operational reviews.
Identify opportunities for process improvement, system optimization, and lifecycle planning to strengthen the overall physical security technology program. Vendor & Resource Coordination:
Coordinate third-party service providers, security integrators, and maintenance vendors performing work related to security systems and devices.
Support budgeting, procurement, asset tracking, and contract administration for physical security technology hardware, software, and services. What you will bring:
experience with access control, video management, and alarm systems is required. Corporate security systems administration experience is highly preferred.
Bachelor's degree in criminal justice , Security Management, Information Technology, Engineering, or a related field preferred; equivalent experience may be considered. 3+ years of
experience administering physical security systems in a corporate, critical infrastructure, healthcare, financial services, or similar environment.
Strong working knowledge of access control, video management, intrusion detection, alarm monitoring, and related field hardware and software.
Experience with enterprise platforms such as Honeywell ProWatch, LenelS2, Genetec, CCURE, Avigilon, Milestone, or similar systems preferred.
Experience supporting multi-site operations, system integrations, and cross- functional coordination with IT, Facilities, HR, and vendors preferred.
Manufacturer, network, or related technical certifications are a plus.
Ability to manage sensitive information with discretion and make sound decisions in a fast-paced environment with minimal supervision.
You may be required to perform other duties that are not included on this job description.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption.
You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet.
You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.**
Benefits
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.
We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.**
Medical, dental, vision and life insurance Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time
Base Salary Range $68,900.00 - $97,325.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed.
Non-sales positions have the opportunity to participate in a bonus program.
Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance.
Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure
Additional details
We have a flexible work environment, and fluid career paths.
We not only encourage but celebrate internal mobility.
We also recognize the importance of purpose, well-being, and work-life balance.
Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
The Corporate Security Administrator is responsible for the administration, maintenance, and continuous improvement of the organization's physical security technology platforms.
This role supports the protection of associates, property, and physical assets across all facilities through effective system management, troubleshooting, reporting, and coordination with internal stakeholders and external service providers. Hands-on
What you will do: Security Systems Administration:
Provide day-to-day technical support for cameras, readers, panels, door hardware, workstations, servers, and other connected security devices.
Assist Facility Project Managers with implementation, testing, commissioning, and turnover of new installations, upgrades, migrations, and system integrations. Incident Response & Investigations:
Provide after-hours support, urgent troubleshooting, and coordination during critical incidents, outages, or facility emergencies. Partnership & Continuous Improvement: