you will: Own launch readiness end-to-end - Drive launch readiness across all product and engineering workstreams - Build and manage project plans, timelines, and milestones, working backward from launch - Define readiness criteria and make final go / no-go recommendations - Run a weekly launch readiness sync to track progress, surface risks, and drive accountability - Identify downstream impact of product launches on Operations workflows, and ensure associated documentation and process updates are made -
Requirements
experience in Product Operations, Technical Program Management, or similar roles - Are comfortable working closely with Product and Engineering teams in a sprint environment - Can take ambiguous inputs and turn them into clear plans, timelines, and outcomes - Have strong project management and stakeholder management skills - Communicate clearly and proactively, especially when navigating tradeoffs or risk - Take ownership seriously and follow through on what you own - Thrive in a fast-moving, startup
experience in product operations, project management, technical program management, or a similar cross-functional role -
Experience working closely with Product and Engineering teams, ideally in a sprint-based development environment - Proven ability to manage complex, cross-functional projects with multiple stakeholders and dependencies - Strong track record of driving initiatives from ambiguity to execution, with clear ownership and follow-through - Ability to translate technical product work into operational impact for internal teams and customers -
Experience
REQUIREMENTS - 5-8+ years of
Benefits
benefits and perks plan by setting a contribution amount and eligible spend categories.
To date, the company has raised $35 million of equity capital.
Experience building or improving processes, frameworks, or playbooks that scale - Excellent communication and stakeholder management skills, with the ability to influence across teams COMPENSATION - Base salary of $150,000 to $180,000 + equity.
BENEPASS TAKES A NUMBER OF FACTORS INTO ACCOUNT WHEN DETERMINING INDIVIDUAL STARTING PAY, INCLUDING MARKET COMPARABLES, INTERVIEW PERFORMANCE, PEER COMPENSATION, AND YEARS OF EXPERIENCE.
WHAT WE OFFER - 95% coverage of medical, dental, and vision - Fantastic
benefits (of course 😃), including: - $250 WFH setup (one time) - $500/year Learning & Development Benefit - $150/month cell phone + internet - $100/month Wellness - $100/month Co-working and Commuter Benefit - We offer several team onsites a year - Flexible PTO At Benepass, we are working towards reimagining how companies take care of their people.
Contact
ARTICLES - Founder Story - Jaclyn Chen https://bit.ly/3FpQ0ti - Benepass Raises $40M Series B https://getbenepass.com/blog/benepass-raises-40m-series-b-to-help-employers-redesign-benefits-for-rising-healthcare-costs CANDIDATE RESOURCES - Benepass | Candidate Resource Page https://docs.google.com/document/d/1_OTFvktl-2SoxPn_tkZzyHECSKM0V14hVZOy1ZdZ8zE/edit?usp=sharing - Benepass Listed on Inc.
Magazine's Best Workplaces of 2023 https://bit.ly/3EAXv0Q TEAM & ROLE We’re looking for a Product Operations Manager to own how product work gets operationalized across the business.
Additional details
benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all
benefits to the unique needs of their workforce. Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the
benefits that meet employees where they are. Employers design their
Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self.
OUR MISSION Helping companies reimagine how companies take care of their people.
OUR INVESTORS We are backed by leading investors, including Portage Ventures, Threshold Ventures, Gradient Ventures, Workday Ventures, and Clocktower Technology Ventures.
You will report directly to our Head of Customer Operations, Aileen Palmer.
This role sits within Operations but is deeply embedded with our technical teams.
You’ll partner closely with Product and Engineering Managers to understand what’s being built, anticipate downstream impact, and ensure every launch is fully supported across internal teams and customers.
This is a hands-on role for someone who thrives in ambiguity, can connect technical work to operational impact, and takes ownership of getting launches across the finish line.