Team Lead

📍 United States·🏢 On-site

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Responsibilities

Serves as a skilled clinical/administrative support resource for team members Assumes leadership duties while performing nonexempt support tasks Evaluates daily schedules and ensures coverage during absences Implements and adjusts operational procedures within established guidelines Guides staff on workflow execution and suggests improvements Supports performance reviews and monitors service quality (e.g., phone systems) Acts as point of contact for patient issues and may supervise in

Qualifications: High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit
Experience typically acquired through 2+ years in a clinical setting with 1+ years as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience).
In depth knowledge of specialty's area Proven solid interpersonal skills with the ability to interact effectively with patients and medical professionals Proven sound judgment with the ability to work and make decisions in a fast-paced environment Preferred
Candidates are required to pass a drug test before beginning employment.

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts.
Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient.
Qualifications: American Heart Association Basic Life Support (BLS) is solidly preferred if the job is in a patient-facing clinical capacity Advanced Cardiac Life Support (ACLS) may be required based on specialty Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all
The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment.