engineering
2 hours ago*
Product Support Engineer
at Boomi
📍 Hyderabad, India·🏢 On-site
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Requirements
- As the world pivots toward AI-driven ecosystems, Boomi provides the essential, unified foundation that global enterprises rely on to move at the speed of business.
- You possess the rare ability to directly dissect complex technical bottlenecks, identify root causes, and engineer creative solutions that keep over 20,000 organizations running smoothly.
- You are Boomi! What You’ll Bring to the Team Boomi Expertise Minimum of 1 year of hands-on
- experience with the Boomi AtomSphere Platform, moving beyond the basics into advanced process development, API management, and complex deployments. 2 - 4 years of total
- experience in IT Consulting or Software Development, giving you the architectural perspective needed to solve big picture problems. Working 5:30 PM – 2:30 AM IST, Technical Proficiency
- Experience with web languages—REST, SOAP, WSDL—and skilled in using tools like Postman and OAuth 2.0 to design and troubleshoot seamless connections.
- Practical command of the languages that power modern business, including Java, Groovy, JavaScript, and React.
- Comfortable navigating the modern tech stack, from Kubernetes with Rancher Desktop and Cloud-based apps to the core of Windows and Linux OS.
- experience with enterprise giants like Salesforce, NetSuite, and Hadoop.
- Diagnostic Specialist Strategically leveraging AI technologies to analyze technical support cases, accelerate troubleshooting, identify root causes, and bring cases to resolution.
- Proficiency in protocols (TCP/IP, HTTP/S, SSL/TLS, SFTP) using tools like Wireshark and Charles Proxy to find exactly where a connection is breaking.
- An eye for analyzing error logs across Java and various Operating Systems to pinpoint root causes before they become roadblocks.
- Collaboration-centered approach Ability to take a complex, highly technical solution and explain it so clearly that a non-technical customer feels like an expert.
- As Boomi leads the way in AI-ready data activation, you are the first in line to learn, adapt, and master the next wave of innovation.
- What You’ll Gain Accelerate Your Career in AI & Integration: At Boomi, you aren't just maintaining software; you are at the epicenter of the AI-ready data revolution.
- One day you’ll be optimizing Salesforce integrations, and the next you’ll be deep-diving into Kubernetes or Big Data environments.