Ambulatory Service Representative II

📍 Houston, United States·🏢 On-site

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Requirements

The ASR II must maintain a neat and professional appearance and an organized work area.
Qualifications: High School diploma or GED 1+ years of direct face to face customer service
experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years KSC ASR I with 6 months ASR II cross-training
Experience with computers and Windows-based software including Word and Excel Basic Math ability Knowledge of customer service principles and practices Able to maintain strict confidentiality of all personal/health sensitive information Ability to effectively handle challenging situations and to balance multiple priorities Fluent in English, verbal and written Preferred
experience in a medical office setting 2+ years of direct face to face customer service experience EMR/Epic
Candidates are required to pass a drug test before beginning employment.

experience 1+ years of cash handling or collections experience And: 6+ months
experience and the successful completion of Epic Front Desk Training OR 1+ years KSC CBO, Managed Care or Contact Center experience

Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston.
Qualifications: 2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing 2+ years of insurance and /or managed care
experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans 1+ years of cash handling or collections
experience Basic calculator skills Bilingual- English/Spanish Demonstrated excellent verbal and written communication skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all