other
Posted Apr 24Account Manager - Health Systems
at Latenthealth
New York City, United StatesHybrid
$150,000
Requirements
- RESPONSIBILITIES - Build and maintain strong executive and operational relationships that drive trust, retention, and long-term customer advocacy across health system accounts - Own the post–go-live customer relationship, partnering across clinical, pharmacy, operational, IT, and executive stakeholders while navigating complex governance structures - Drive adoption across departments and use cases by defining, tracking, and communicating outcomes tied to quality, efficiency, patient experience, and ROI -
- experience in Account Management, Customer Success, or a similar post-sale role -
- Experience supporting health systems, hospitals, or enterprise healthcare customers - Proven success driving renewals and expansion in complex, regulated environments - Strong executive presence with excellent cross-functional communication skills Preferred -
- Experience with healthcare IT, AI/ML platforms, or clinical workflow tools - Familiarity with hospital operations, pharmacy, clinical informatics, or quality programs -
Experience
- QUALIFICATIONS Required - 5+ years of
Benefits
- Experience working with multiple stakeholder personas and long sales or adoption cycles WHAT WE VALUE - Comfort pushing the pace — Latent moves quickly, and adaptability is essential - A collaborative mindset paired with clear, thoughtful communication - A proactive, ownership-driven approach to problem-solving in a high-growth environment - A strong work ethic with a commitment to quality, rigor, and attention to detail COMPENSATION This role offers a base salary of $150K–$160K, plus uncapped variable
- The package also includes meaningful equity and full benefits.
- Compensation is flexible based on experience, and we encourage candidates outside this range to apply.
- WHY YOU SHOULD JOIN US - Backed by top-tier investors including General Catalyst, Conviction, and Y Combinator - Mission-driven, high-caliber team building products healthcare partners genuinely love - High-impact role on a small, fast-growing team - Competitive pay, performance-based incentives, and equity - Comprehensive health, dental, and vision
- benefits - Paid parental leave and unlimited PTO