Support

Try a private window, disable conflicting extensions temporarily, and confirm your browser allows third-party cookies for sign-in. If it persists, email us with a short description of what you see.

Use Account → Sign out on the website. For the extension, sign out from JobLoom in the browser where you installed it so sessions stay in sync.

No. Smart Apply assists with filling fields. You should review everything and submit the application yourself.

Plans include daily limits for certain assisted actions. Usage resets on a UTC schedule; see Pricing and your Account for details.

Try re-uploading a cleaner PDF or DOCX and run import again. You can manually edit fields on the Smart Apply page before applying.

Use Smart Apply on JobLoom for application-focused fields. Account settings handle sign-in and identity through your authentication provider.

Open Billing & refunds for cancellation guidance. You may also manage subscription status through your payment provider where applicable.