infrastructure
Posted Jun 12Platform Engineer
Hybrid
Responsibilities
- Build & Ship: Create custom UDS packages and application-specific modules that streamline deployment. Infrastructure-as-Code (Terraform, OpenTofu) is your daily driver.
- Advise & Train: Serve as the primary technical interface for customers — run onboarding, develop training content, deliver remote and on-site sessions that make complex platforms feel approachable.
- Troubleshoot & Resolve: Dive into complex UDS issues, meet SLA commitments, and provide on-call support when the mission demands it.
- Analyze & Optimize: Mine operational and usage data to spot trends, improve delivery strategies, and drive continuous process improvement. Share what comes next:
- Define the playbook: Establish how we onboard customers, structure deployments, and scale support — there’s greenfield space to build the right way from day one.
- Influence the product: Your customer insights feed directly into product and engineering roadmaps. When you see a gap in UDS, you have a short path to getting it fixed or built.
- Grow the team: As the practice scales, early engineers set the technical bar, mentor new hires, and shape the culture of the group.
- Evolve the offerings: Help design new service packages, training programs, and delivery models that become part of how Defense Unicorns goes to market.
- responsibilities are not exhaustive, and additional
Requirements
- We are seeking a dedicated and experienced Platform Engineer with strong Kubernetes proficiency to join our Customer Success team.
- The ideal candidate will have a strong background in customer relationship management, technical expertise, demonstrating a strong understanding of system architecture, and a passion for helping customers achieve their goals with the UDS platform.
- Deploy & Operate: Stand up and manage UDS environments across AWS EKS, Azure AKS, and on-prem clusters for government-backed commercial vendors. You own uptime.
- experience as a Platform Engineer or similar role, with a focus on system architecture and development.
- Strong knowledge of hybrid cloud architectures, including networking, RBAC, and storage for cloud and on-prem clusters. Hands-on
- experience with Azure AKS, AWS EKS, or on-perm Kubernetes (e.g RKE2, K3s, OpenShift). •
- Experience with Helm, GitOps, and Infrastructure-as-Code (Terraform, OpenTofu) for infrastructure, cluster provisioning and lifecycle management.
- Knowledgeable about DevSecOps/DevOps and CI/CD pipelines running on GitLab or GitHub.
- Strong analytical skills and the ability to interpret complex data for informed decision-making.
- DoD IAT Level II certification (such as Security+).
- experience delivering technology programs across the federal market. What We Do
- We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. What We Work On Kubernetes
- Cloud Environments (AWS/GCP and Azure)
- Infrastructure-as-code (like Terraform/Pulumi)
- Building Kubernetes and cloud native applications
Benefits
- Full compensation packages are based on candidate experience.
- Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States.
- Remote - USA $123,250 — $166,750 USD Who We Are
- We share a vision of freedom and security for the advancement of progress and innovation.
- Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user
- Medical/Dental/Vision
- Premiums are 100% Company Paid
- Health Savings Account Life Insurance
- Disability Insurance Financial:
- 401k Retirement Plan
- Home Office Budget Leave:
- We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s
- Paid Parental Leave Learning:
Additional details
- EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP.
- This role involves managing Unicorn Delivery Service (UDS) deployments, generating training documentation, and training customers on our software tools.
- Listen & Improve: Gather customer and community feedback, translate it into actionable insights for product and engineering, and experiment with new tools and techniques to push deployment efficiency forward.
- Our Commercial Delivery Engineering practice is growing fast — and we’re looking for engineers who want to help shape what it becomes.
- You won’t just execute; you’ll have real influence over the processes, tooling, delivery patterns, and customer engagement models as we scale.
- If you’ve ever wanted to join a team early enough to leave your fingerprints on everything — how it operates, what it ships, and who it becomes — this is that opportunity.
- Travel Expectations/Requirements: Less than 25% expected The listed
- responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new
- responsibilities as they arise. Preferred Experience and
- Comfortable serving as the primary technical interface for customers, providing architecture guidance, production support, and platform expertise.