data
Posted 3 hours agoSenior Manager, ECM Policy & Portfolio Analytics
at Upgraded
San Francisco, United StatesHybrid
Responsibilities
- Develop and enhance policies such as overlimit authorizations, payment holds, and suspension policies •
- Develop and support strategic business initiatives such as migration of our legacy card product to our next generation cards •
Requirements
- experience in consumer finance, consulting, or other data-driven backgrounds •
- Experience with credit and analytics, particularly in a credit card policy context •
- Strong proficiency in SQL, Excel, and Python •
- Familiarity with LLMs and AI-enabled innovation •
- The ability to identify and articulate the business intuition in the data What We Offer You: •
- English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.
Benefits
- Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit.
- We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.
- Competitive salary and stock option plan •
- Paid coverage of medical, dental and vision insurance • Flexible PTO • Competitive 401(k) •
- Opportunities for professional growth and development • Paid parental leave •
Additional details
- Upgrade helps customers move in the right direction with affordable and responsible financial products.
- With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future.
- We’re consistently recognized for our collaborative and inclusive culture.
- Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
- We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About the Role:
- We're seeking a data-driven and hands-on Manager / Sr Manager on our Card Credit Risk team to drive a variety of portfolio analytics and policy design initiatives.
- In this role, you'll work on policies like overlimit authorizations, payment holds, and suspensions.
- You will use a combination of internal and external data, along with business judgement and strategic thinking, to develop new policies and enhance existing ones.
- and surface insights for us to better manage existing customer accounts.
- You will partner with the business, product, and other partner teams to deliver holistic and integrated business outcomes.