operations
Posted 3 days agoStrategic Operations
at Encord
London, United KingdomRemote
Responsibilities
- Design and execute key programmes across our human data supply operations — defining goals, building plans, and driving them through to results. - Connect the dots across the business.
- Work closely with leadership to bring together internal teams and external partners through joint initiatives, ensuring priorities are clear and progress is moving. - Monitor the metrics that matter.
- Track and interpret operational performance data, and surface the insights that help leadership make better decisions faster. - Build processes that hold up at scale.
- Identify where things are breaking down and build the frameworks and playbooks that fix them properly — including finding opportunities to use AI to automate and improve how we work. - Solve hard problems.
- Build and manage relationships with universities and research communities globally to expand and diversify our contributor network. - Drive the contributor rewards programme.
- Design and iterate on how we incentivise and retain human data contributors — building systems that scale with the network.
Requirements
- About us Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data.
- Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle — from development through production.
- We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.
- The role You'll work directly with a Head of Robotics Operations on one of the most strategically important challenges in the business: building the human data supply chain that powers Encord's growth.
- Develop a deep understanding of the levers that move the business.
- experience in management consulting, strategy, or a fast-paced operational role — consulting background strongly preferred - Strong structured problem-solving skills; you can turn an ambiguous challenge into a clear plan with measurable outcomes - Comfortable working cross-functionally and influencing without authority - Comfortable working with metrics, dashboards, and performance data to drive decisions - Interest in AI, data, or the future of knowledge work is a strong plus Why Encord - Competitive