Workplace Experience Manager - UK

Responsibilities

• Own the daily operations of the London office — safe, clean, organized, and fully functional at all times.
• Maintain office documentation, SOPs, and operational playbooks aligned with global standards.
• Manage all workplace vendors (janitorial, catering, snacks, plant services, AV, etc.), holding partners accountable to defined quality and service standards.
• Own the London workplace budget — track actuals vs. plan, manage POs, and make smart tradeoffs to maintain
• Plan and execute quarterly signature events, customer visits, and the annual end-of-year celebration in London.
• Create inclusive, well-executed experiences that strengthen employee connection and reflect Faire's culture.
• Manage complex, cross-timezone calendar for Faire's Regional GM for EMEA — prioritizing with judgment, not just logistics.
• Plan and coordinate team onsites, including strategic framing and logistics.
• Book travel and manage expenses accurately and efficiently.
• Prepare agendas for International Leads meetings and All Hands.
• Track priorities and proactively surface what needs the leader's attention.

Requirements

• At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe.
• Triage and resolve workplace requests (Jira, Slack, email) with urgency and follow-through. Vendor Management & Budget
• experience in Workplace, Facilities, Office Operations, or Hospitality — ideally in a fast-paced, high-growth environment. Demonstrated
• experience managing vendors and owning a budget with full accountability.
• Experience managing on-site staff or contractors.
• Proficiency with Google Workspace, Slack, Jira, Notion, and similar tools.
• Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.

Experience