customer support
Posted 6 days agoCustomer Success Manager ANZ - 12 Month Fixed Term
at Spotify
Sydney, AustraliaOn-site
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Requirements
- We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
- This client-facing role includes strategic planning, consultative selling, project management, and data-led storytelling, supported by AI tooling and expertise across our full product suite, including Spotify Ads Manager (SAM).
Additional details
- For us and millions of users across the globe, that’s Spotify.
- Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond.
- In this role, you will be responsible for managing campaigns end-to-end across managed and biddable channels — from RFP submission to campaign optimization, upselling and wrap up, while providing proactive consultative client service with a focus on both protecting and growing revenue.
- You will be a reliable and crucial market team member who can anticipate and provide solutions to meet ongoing client needs.
- Above all, your work will impact the way the world experiences music and podcasts.
- Please note this is a fixed-term, 12 months, contractor role hired through a third party.