other
Posted Mar 17Electrolyzer Service Specialist
at Plug Power
Brisbane, AustraliaRemote
Responsibilities
- Lead, mentor and supervise teams of third party contractors.
- Support, perform and provide reporting of activities related to the delivery, construction, installation and commissioning of Plug Power products in the region.
- Perform local (Siemens S7 HMI) as well as remote diagnostics, troubleshooting, and evaluations to provide direction to customer service support personnel.
- Interpret wiring and piping diagrams, implement issued change forms and perform wiring changes where required.
- Perform special assignments including laboratory testing, field readiness demonstration testing, and marketing trade show support.
- Perform all other duties as assigned.
Requirements
- Australian White card (or the ability to apply) and AU/NZ open drivers license.
- Ability to travel as needed to carry out duties of the position – up to 100% This position requires regular drug and alcohol testing.
- Desired Skills: Electrical and mechanical troubleshooting and repair skills Leadership experience, specifically in training and developing technical skills for employees Uncompromising dedication to customer service excellence Demonstrated analytical abilities with strong attention to detail Superior communication skills Proficient with Microsoft Office software Ability to manage complex projects and multi-task effectively Ability to role model high standards of professionalism Excellent follow-through
Additional details
- Service Specialist – Electrolyzer Services Department: Field Service (APAC region) Position Summary Introduction: H2 system here refers to one of these 2 categories: Electrolyzers are 100% manufactured by plug or including partially plug components.
- Any other installation Plug which delivers or compresses hydrogen The Service Specialist – H2 is responsible for providing initial construction and commissioning duties as well as after-market service and support of Plug Power’s, hydrogen systems at customer sites.
- The role requires highly adept technical and troubleshooting skills both with electro-mechanical and industrial gas systems.
- The Hydrogen Service Specialist will also be called upon to train and develop our customers and internal Plug Power employees on H2 system maintenance, procedures, and troubleshooting so that they can effectively help provide maintenance and operational functionality.
- The Hydrogen Service Specialist – ELX also provides a critical interface to Plug Power customer stakeholders and is looked upon to be an ambassador for Plug Power in the field.
- This role is vital to supporting the strong reputation for the reliability of Plug Power technology as well as furthering the Company’s reputation as a dedicated service partner to customers. Core Duties and
- Responsibilities Exhibit, develop site specific WHS and other required safety documents including SWMS, permit requests, and enforce safety procedures in the field and at customer sites.
- Performing detailed surveys (including sign off of EWD and PID verification documents) of the Hydrogen infrastructure at customer sites Performing maintenance and service of hydrogen systems at customer sites.
- Providing emergency support service to customers as required on their systems.
- Training and supervising other personnel on troubleshooting, maintenance, and service of Hydrogen infrastructure.