Service Technician II-Brainerd

Baxter, United StatesOn-site

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Responsibilities

Promote corporate goodwill while limiting liability to the enterprise. Primary
Direct Delivery of advanced/complex service solutions for customers to promote the value of the Andersen brand.
Willingness to travel outside primary market area to support service organization as needed.

Experience across all business units.
Qualifications and Competencies: High school diploma and valid driver's license with clean driving record; 2 or more years window installation
experience (preferably Andersen products) strongly preferred Customer Orientation Maintains high standards of dependability, including but not limited to: Satisfactory attendance, safety compliance and time management Ability to work with customers in their homes/job site while assuring a clean, safe and clutter-free worksite Knowledge of products, service procedures and construction methods Basic computer skills and the ability to work with or learn applicable software applications (ex.
WebWindowCare, Word, Excel, Powerpoint, Field Service mobile app) Able to climb and perform work activities while on ladders/scaffolding or other lift-devices.
Ability to carry, lifts/maneuvers materials and products up to 70 lbs., independently; and able to lift/maneuver items weighing more than 70 lbs. by enlisting other associates for assistance.
Basic problem-solving skills Strong communication skills Time management skills Meets the skills and competency
Solid and extensive knowledge of entire product suite, service procedures, and construction methods Strong problem-solving skills Tolerance of ambiguity Flexibility Demonstrates mid-level problem solving skills Basic to moderate selling skills Strong time management skills Ability to train others on technical applications and product

requirements PAY RANGE: $22.24 - $34.46 CULTURE AND
To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and
benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our