engineering
Posted 23 hours agoIT Service Desk Technician
Irving, United StatesOn-site
Responsibilities
- Manage and resolve service desk tickets efficiently.
- Collaborate with other IT teams to ensure seamless operations.
- Maintain and update IT documentation and knowledge base.
Requirements
- Ability to work independently and as part of a team.
- Proficiency in various IT tools and software.
Benefits
- Line of Business: Service & Support Pay Range: $75,500.00 – $93,133.33 About Us Heidelberg Materials is one of the world's largest suppliers of building materials.
- What We Offer Competitive base salary. 401(k) retirement savings plan with an automatic company contribution as well as matching contributions. Highly competitive
- benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits.
- Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA).
- AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance.
- Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays.
- Equal Opportunity Employer - Minority / Female / Veteran / Disabled
Additional details
- Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
- What You'll Be Doing Provide technical support and troubleshooting for IT-related issues.
- Assist in the implementation of new IT systems and upgrades.
- What Are We Looking For Strong problem-solving skills and technical aptitude.
- Excellent communication and customer service abilities.
- Commitment to continuous learning and improvement.
- Work Environment Fast-paced and dynamic work environment.
- Opportunities for professional growth and development.