Support documentation release for all ByHeart facility departments. This role ensures that all procedures, records, specifications, and forms remain current, properly approved, accessible by applicable parties, and compliant with regulatory requirements. The position plays a critical role in maintaining compliance with
Maintain high-quality technical documentation by reviewing, editing, releasing and archiving procedures, work instructions and forms following company's document change procedure.
Requirements
Manages the Document Control System, manually or through programs such as Dot Compliance(a Salesforce-based electronic Quality Management System).
Strong technical writing skills with the ability to produce clear and concise documentation
Must have strong trouble shooting and problem-solving skills
Ability to act independently, accept supervision and work quickly and accurately in a fast-paced environment
Fast, efficient, high-level user of Microsoft Office applications such as Word, Excel, PowerPoint
Knowledge of electronic document management systems or Salesforce CRM
College degree or BS in Food Science, Quality Assurance, Regulatory Affairs, or related field preferred
experience in a GMP manufacturing environment preferred
Experience
2-5 years of document control, quality systems or regulatory compliance experience Hands-on QA
Benefits
Through our OpenHearted program, we’ve donated over 1,000,000 feeds to families living below the poverty line.
Additional details
ByHeart was built on the belief that infant formula should be held to a higher standard.
We founded the company on the latest nutrition science, with an unwavering commitment to creating the closest formula to breast milk to drive meaningful health outcomes for babies at the most critical stage of their development.
We spent 10 years doing what no one else had done: conducting the largest clinical trial by a new infant formula brand in 25 years, building our own domestic manufacturing facilities, and developing an innovative formula with a patented protein blend that gets closer to breast milk than any formula before it.
By adding the two most abundant breast milk proteins — lactoferrin and alpha-lactalbumin — at levels closer to breast milk, with broken-down proteins for easier digestion, we created a breakthrough formula with clinically proven health outcomes, published in a peer-reviewed medical journal.
In less than two years, we became a top 10% product across all of U.S. retail, and nationally accessible in >12,000 retail stores, Amazon and DTC.
It was a fundamentally different approach to infant nutrition.
Our commitment has always extended beyond the product itself.
And following the 2023 national formula shortage, ByHeart became the only company to build two new domestic manufacturing facilities — working alongside both the Biden and Trump administrations to strengthen the U.S. supply chain and ensure every family has reliable access to clean, high-quality, rigorously tested formula.
In November 2025, everything we built ByHeart to prevent, happened.
Our product became contaminated by an unprecedented pathogen that caused infant botulism.