engineering
2 hours ago*
Staff IT Engineer
📍 United States·🏢 Remote
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Responsibilities
- Own and fix customer issues from ingest through to resolution, whether that’s a one-time fix or a deeply technical project affecting the whole org Offer, advocate and then implement best practices for an IT function that is securely creating the most productive workforce in the world Own projects across device management (think Kandji, Crowdstrike), identity management (think Okta, Google Workspace), hardware logistics (think laptop shipping, accessories lifecycle) and user lifecycle
Requirements
- We’re always looking for novel ways to tackle problems at the fundamental level and that means we’re looking for someone who sees the world a little differently.
- experience of what innovation and technical excellence can look like in the IT/Client Engineering space.
- If you want to learn a little more of my background I have a public about me page you’re welcome to look through!
- experience - that means being able to show detailed, specific knowledge and broader architectural understanding - across relevant IT systems (device management, identity management) Demonstrated
- experience of automating the interplay between IT systems and other internal systems, that means handling APIs, MCP servers and glue-code for making disparate systems talk Comfort and interest in helping build a stateless internal backend composed of Typescript services, pub/sub queues and APIs for both downstream and upstream applications Desire to work in and help build a small team of experts with an open, engaged and radically efficient profile The ambition to challenge norms and build for scale and
- Experience in exactly our tech stack. Whilst strong is expected, we're looking for systems knowledge first,
- experience in certain specific platforms a distant second A specific timezone.
- A sample of what you would be working on: Helping end users with their everyday issues, tracing those back to root causes and rolling out fixes that are structural and lasting Leading the initiative to build an internal backend that allows for moving data and performing business logic between systems in a way that's scalable, auditable, testable and production-grade Using Terraform and Git to make our critical systems (device management, IAM) transparent, self-documenting, audit-ready and auto-deployed
- We use a relatively standard “startup stack” which means nearly everything is cloud based, devices are majority MacOS with a very small Linux subset and we have the agency and ability to move fast and with outsized impact.