engineering
Posted 3 days agoSenior Backend Engineer - Monitoring and Anomaly Detection (Monetization)
at GitLab
Bangalore, IndiaRemote
Responsibilities
- Design, build, and operate metrics, logs, and traces across the Monetization stack using tools such as Prometheus and Grafana.
- Implement automated detection for billing, data, and event anomalies, and route alerts to the designated feature teams.
- Develop reconciliation and data integrity checks across usage and billing pipelines.
- Define and track service reliability targets (SLOs) and service level indicators (SLIs) to measure reliability, write runbooks, and take part in incident handling.
- Review merge requests and offer feedback to other Monetization engineers.
- Collaborate with Product, Finance, Support, and other partners to turn operational needs into reliable tooling. What you’ll bring
Requirements
- GitLab is the intelligent orchestration platform for DevSecOps.
- The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
- As a Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll build and operate telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they affect revenue or the customer experience.
- You'll shape its operating rhythm, incident handling model, and quality bar while using telemetry, artificial intelligence, and machine learning to proactively detect and resolve issues.
- End-to-end telemetry, tracing, and reconciliation across CustomersDot, Salesforce, Zuora, and usage and billing pipelines What you’ll do
- Explore artificial intelligence and machine learning techniques to predict system anomalies and accelerate resolution.
- Professional experience with Ruby on Rails.
- A background in site reliability or observability engineering, including monitoring, alerting, SLOs, SLIs, runbooks, incident handling, and tools such as Prometheus, Grafana, and OpenTelemetry. •
- Exposure to data stores for reporting and insights, especially ClickHouse, and the change data capture and event streaming pipelines that feed them, such as Siphon and NATS JetStream. •
- Experience with billing, financial, or other business-critical systems. •
- Clear, concise communication about complex technical, architectural, and organizational problems in English, with the ability to propose thorough, iterative solutions in a remote and largely asynchronous work environment. Additional relevant
- experience includes working knowledge of Python for anomaly detection and data work, and
- experience with Zuora or Salesforce. About the team
- Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.
- If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Benefits
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Additional details
- More than 50 million registered users and more than 50% of the Fortune 100
- trust GitLab to ship better, more secure software faster.
- GitLab is where careers accelerate, innovation flourishes, and every voice is valued.
- Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
- Co-create the future with us as we build technology that transforms how the world develops software.
- Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license.
- Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025.
- Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
- The Observability, Monitoring, and Integrations team sits within GitLab's Monetization section and owns end-to-end observability, monitoring, and detection across the systems that power how customers buy and use GitLab.
- This is a greenfield team, and you'll help build it from the ground up.