Account Manager (Enterprise) - Indonesia

Jakarta, IndonesiaOn-site

Responsibilities

Own the full P&L for a portfolio of key enterprise accounts. Drive revenue and transaction volume through upselling, cross-selling (Pay-in, FX, payouts) and new use case expansion.
Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk
Build and nurture C-level relationships(CEO, CFO, Head of Product, CTO) within your accounts. Understand their strategic objectives and align Xendit’s roadmap to solve their core business challenges
Lead Quarterly Business Reviews (QBRs) and executive business reviews, providing data-driven insights and demonstrating clear ROI
Identify synergies between Xendit’s 7-market licensed infrastructure and the specific needs of Indonesian enterprises expanding into the region.

We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Proven Commercial Success: Demonstrated history of scaling revenue across sophisticated enterprise portfolios. Background in navigating international accounts is highly advantageous
Indonesian Market Expertise: Deep familiarity with the local ecosystem is a must. You possess a nuanced understanding of the cultural and commercial
Exceptional Communicator: You possess professional proficiency in English and Bahasa Indonesia.
Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline in Salesforce

Experience: 5+ years of excellence in B2B management or high-stakes sales within the payments, fintech, or financial services landscape

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM.
We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone.
We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly.
We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs .
We’re proud to be featured on among the fastest growing companies by Y-Combinator . About the Job
We are seeking a highly motivated and strategically-minded Account Manager to own and grow our enterprise portfolio in Indonesia.
This position is dedicated to our most complex and high-value enterprise clients—primarily cross-border e-commerce leaders, global SaaS platforms, and large-scale financial institutions.
You will not just manage accounts, you will architect growth Minimum
requirements of merchants in Indonesia Core Competencies: