customer support
Posted Apr 29Technical Support Representative
at ezyVet
Rydalmere, AustraliaHybrid
Responsibilities
- Troubleshoot hardware/software issues, calibration, and performance concerns.
- Collaborate with internal teams to deliver timely solutions.
Requirements
- experience with complex equipment, diagnostics, or technical troubleshooting , this is your chance to apply your skills in a meaningful way.
- Ability to learn and explain technical concepts clearly.
Benefits
- Familiarity with veterinary or medical equipment is a bonus—but we’ll train you! What We Offer A supportive culture: Be part of a team that values growth, collaboration, and innovation.
- Bring your pet to work days! Competitive annual bonus scheme and compensation review Comprehensive onboarding and ongoing development , including product, technical, and customer engagement training to build your confidence and expertise, regardless of your prior
- Paid parental leave , supporting you and your family through life’s important moments. Wellbeing-focused
- benefits , including free wellness programs, fitness reimbursements, and access to paid volunteer days. $500 per year towards diagnostic testing for your pets , reinforcing our commitment to animal health—professionally and personally.
- Tenure recognition, including additional days off and bonus payments as you reach key career milestones.
- At IDEXX, you will be supported by competitive compensation, incentives, and
Additional details
- Join IDEXX and Work with Cutting-Edge Diagnostic Technology At IDEXX, we’re passionate about innovation that improves lives—both animal and human.
- Our diagnostic solutions empower veterinary professionals to deliver better care, and we need technically minded problem-solvers to keep these systems running at their best.
- We’re looking for a Technical Support Specialist to join our ANZ team. If you have
- Why You’ll Love This Role Be the first point of contact for veterinary clinics using our advanced diagnostic analysers and rapid assay devices.