customer support
Posted Jun 23, 2025Energy Specialist - Customer Support
Houston, United StatesOn-site
Requirements
- If you’ve got the attitude to thrive here and want to make a difference - we’ll go that extra mile for you.
Additional details
- Welcome to the future of energy Octopus is a tech-powered energy company.
- We believe technology has the power to address our greatest challenge, climate change, while also delivering incredible service and customer experience.
- We are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable.
- Want to work in a soul-destroying customer service call center? Don’t apply here.
- You won’t believe it until you actually start working here.
- We try to explain it during the application and interview process but really, until you’re immersed in our culture, you’ll realize you’ve never worked anywhere like it.
- We want you to help our customers - like genuinely help.
- Like out of the box, what can I do here to make a difference to this customer, help? Crazy huh? You’ll chat to customers over the phone and via email while being given the freedom to help them in a way you too would like to be helped.
- You’ll take ownership of their needs and find a way, no matter what, to figure things out with them.
- We treat all of our customers like our grannies, (No offense intended - we really love our grannies) - with patience, kindness and warmth.