other
Posted YesterdayCustomer Service Specialist
at SORACOM
Remote
Responsibilities
- Ensure that partner registrations and referred leads are entered and routed in an expeditious manner.
Requirements
- The ability to develop groundbreaking technologies is one of our key assets, and our people make it happen.
- You have the ability to work collaboratively and ensure follow-through with exceptional verbal and written communication skills
- You're comfortable exploring and using emerging AI tools to enhance efficiency, effectiveness, and creativity in your work Requirements Key Requirements
- Proficiency with invoicing tools and shipping logistics platforms is a plus
- Ability to work independently in a remote environment
- Familiarity with order fulfillment and logistics processes is a plus You have extensive
- experience working with Salesforce and Slack
- Access to modern tools, a dedicated technology budget, and leading AI platforms to help you innovate, learn, and do your best work
- This is a beta feature to avoid spam applicants.
Experience
- 2-4 years of customer service or account management experience
Benefits
- Strong attention to detail and a commitment to accuracy, with the ability to proactively identify and resolve errors in quotes, contracts, orders, and Salesforce data before they impact customers or internal teams Bonus Points If...
- benefits including medical, dental, and vision coverage
- Retirement benefits, including a 401(k) plan and company match
- Life insurance, including basic, voluntary, and AD&D coverage
- Paid time off, including vacation, sick leave, volunteer time and company-observed holidays
- Family-friendly benefits, including maternity, paternity, and parental leave
- Short-term and long-term disability benefits