other
Posted 22 hours agoCustomer Service Associate Specialist
Remote
Requirements
- experience in healthcare industry preferred Minimum Education: High School Diploma or GED Certifications: CRCR within 9 months of hire.
- Must be inquisitive and demonstrate openness to innovation including AI (Artificial Intelligence) to explore better processes and ways to alleviate friction and improve patient and client experiences.
- Experience in physician and hospital operations Compliance and provider relations Critical Thinking Problem Resolution Ability to work effectively in a remote environment, including access to a secure home office and reliable high-speed internet service with minimum speeds of 50 MBPS Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP
- Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Benefits
- Performs all customer service duties that occur with a focus on managing the resolution of the phone call and all written and documented communication within the systems and is committed to assisting in meeting all business needs. **The hourly pay for this position is $17.00 - $18.65 based on experience*
- benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
- Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.
- A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Contact
- If you require accommodation in the application process, please contact TA@ensemblehp.com .