Customer Service Associate Specialist

Remote

Requirements

experience in healthcare industry preferred Minimum Education: High School Diploma or GED Certifications: CRCR within 9 months of hire.
Must be inquisitive and demonstrate openness to innovation including AI (Artificial Intelligence) to explore better processes and ways to alleviate friction and improve patient and client experiences.
Experience in physician and hospital operations Compliance and provider relations Critical Thinking Problem Resolution Ability to work effectively in a remote environment, including access to a secure home office and reliable high-speed internet service with minimum speeds of 50 MBPS Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP
Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

Performs all customer service duties that occur with a focus on managing the resolution of the phone call and all written and documented communication within the systems and is committed to assisting in meeting all business needs. **The hourly pay for this position is $17.00 - $18.65 based on experience*
benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.
A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

If you require accommodation in the application process, please contact TA@ensemblehp.com .