other
Posted 4 weeks agoSenior Manager, Experience Strategy & Implementation (Hybrid)
at Wellist
Boston, United StatesOn-site
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Responsibilities
- Build tailored implementation plans that align with each employer’s workforce needs,
- Track project milestones and dependencies, manage risks, and keep timelines on track with precision.
- Design platform configurations and directory customization plans that reflect each client’s brand, culture, and priorities.
- Lead discovery conversations to understand workforce challenges and translate those into actionable solutions.
- Collaborate with client stakeholders to develop launch campaigns, email communications, and internal engagement strategies.
- Implement and refine activation tactics—such as segmented outreach, referral prompts, and tailored content—to drive user adoption.
- Analyze client performance data and user feedback to identify early wins and opportunities for improvement.
- Codify implementation workflows, toolkits, and playbooks to support future scale.
- Define and track key success metrics (e.g., time to launch, adoption rates, satisfaction scores).
Requirements
- experience in client implementation, consulting, or program management
- Proven ability to lead complex, cross-functional projects with tight timelines and high stakes •
- Experience in HR Tech, workforce transformation, or digital health strongly preferred
- Master’s degree in Business or related field a plus
Experience
- Your client launches are smooth, outcomes are strong, and the processes you’ve built are repeatable across industries and segments. What You Bring 5+ years of
Benefits
- benefits portfolio, and engagement goals.
- benefits – Excellent medical, dental, and life insurance; generous PTO and parental leave.