other
Added 3 days agoItaly Customer Care
at bickr
Trek Italy, ItalyHybrid
Responsibilities
- Utilize databases and resources to research and resolve consumer inquiries.
Requirements
- Upper intermediate level of English (required) and Spanish language.
- Experience in Microsoft Office including Outlook, Word, Excel & PowerPoint. CRM & ERP
- Team skills and a willingness to have fun while completing the goals are a must! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Benefits
- Must be able to build and maintain relationships in a relationship-based customer care environment.
Additional details
- A bit about us Trek is an awesome place to work, with amazing benefits for all employees.
- We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
- When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so.
- Sound pretty sweet? Then come join us! Job Description Position Description Trek Customer Care team is looking for a hardworking, positive person who loves both bikes and people.
- This position will be working with our customers as well as our independent retailers.
- The ideal candidate will demonstrate strong communication skills through phone, email, and live chat. Retail
- experience a plus, bike knowledge a must. Position
- Responsibilities Answer customer inquiries via email, phone, or live chat from Italy customers.
- Communication with our retailers regarding questions and standard methodologies.
- Engage in continuous improvement and seek to contribute our customers.