engineering
Posted May 11LeadField Service Technician- Walmart, Opelika, AL
at Plug Power
On-site
Requirements
- Travel as required for business needs; expected to drive safely and to adhere to all traffic laws Represent Plug Power in a professional manner at all times and in all interactions Perform other duties as assigned. Education and
- Experience Minimum high school diploma or equivalent with technical electrical coursework Three (3) or more years of direct
- experience in mechanical and electrical troubleshooting Formal training and education may be also considered in lieu of direct
- experience Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle Must be able to lift 50 pounds on regular basis unassisted Knowledge of lift truck operation and applications is highly preferred General mechanical aptitude is required Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook Dynamic interpersonal skills and the ability to effectively communicate with diverse
- Requirements All necessary onboarding/customer site training is complete (outlined on LMS training site) Create work orders, order parts, properly close- out work orders (OJT) Effectively utilizes email, text alerts, expense system, service portal, and other required systems (OJT) Understands and can demonstrate use of multimeter (OJT) Sends accurate daily BOD and EOD reports (OJT) Appropriately escalates to tech support and management when needed (OJT) Understands and can demonstrate how to clear alarms
- Requirements How to check floating and isolated grounds (OJT) Attend and participate in FS Technical Training Program (example: Romeoville, IL or similar) Ability to replace a stack on various GenDrive models (OJT) LOTO Hands On (OJT) Understands and can demonstrate how to receive / ship batteries and parts (OJT) Ability to remove and replace fueling nozzle (OJT) Understands and can demonstrate how to hook up and use HPTT (OJT) Understands and can demonstrate how to replace wearable components (ie: valves)
Benefits
- Pay Rate: $24.50 - $25.50 We offer a fantastic total rewards package at Plug, and a brief summary is below: ✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography.
- If you are interested in this position, we’d ask that you apply. ✓The above pay range, may not take into account local geographic pay variations.
- ✓Health, Dental & Vision Insurance eligibility starting from the first day of hire ✓401(k) with 5% company match ✓Bonus eligibility ✓Paid time off including vacation, personal and sick time ✓Paid Holidays ✓Wellness Reimbursement Program ✓Potential to apply for Tuition Reimbursement ✓Fertility and Family Building Benefit ✓Employee Referral program ✓Employee Assistance Program Plug Power Inc.
Additional details
- Field Service Technician I, Lead - Walmart- Opelika, AL Status: Non-Exempt (hourly) Department: Field Service Position Summary The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns.
- This person will be responsible for servicing fuel cells at a specific location.
- This person will also be responsible for reporting breakdown events, parts ordering, and maintenance of fuel cells at a specific location.
- This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills. Core Duties and
- Responsibilities Maintenance and service of fuel cells at customer sites.
- Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
- Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
- Providing emergency support service to customers as required.
- Purchasing tools, equipment, and parts for customer service and support as required.
- May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.