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Posted YesterdayCase Coordinator Family Supports
GlobalRemote
Responsibilities
- Coordinate and provide Family Home support for a caseload in accordance with program criteria, guidelines and directives
Requirements
- The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.
- With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
- Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.Â
- University Degree or College Diploma in Health or Social Services field.
- experience in a home and community care organization or social services program including experience in case management and
- experience in building external and community relationships. Demonstrated
- experience in completing validated common assessment tools and maintaining competency.
- Broad working knowledge of community resources, including service and programs within defined catchment area.
- Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.Â
- Computer proficiency in Windows OS and Microsoft Office programs.
- The ability to use analytical skills and understand/interpret client assessment data.
- Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
- Knowledge of social and developmental service sectors may be requiredÂ
- Ability to work independently and as part of a team.
- The successful candidate must be able to work flexible hours in order to meet client and family needs which will include evenings and weekends.
- Ability to respond to emergency client situations 24/7 (on call)
- Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.
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