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Posted Jun 3Case Coordinator Family Supports
GlobalRemote
Responsibilities
- Coordinate and provide Family Home support for a caseload in accordance with program criteria, guidelines and directives
Requirements
- The Case Coordinator supports the philosophy of client self-management and works within the framework of VON policies, procedures, standards and quality & risk management.
- With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
- Positively and professionally represents all potential providers, external stakeholders, community agencies and service providers to clients while maintaining a depth of knowledge on the community resources.Â
- University Degree or College Diploma in Health or Social Services field.
- experience in a home and community care organization or social services program including experience in case management and
- experience in building external and community relationships. Demonstrated
- experience in completing validated common assessment tools and maintaining competency.
- Broad working knowledge of community resources, including service and programs within defined catchment area.
- Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.Â
- Computer proficiency in Windows OS and Microsoft Office programs.
- The ability to use analytical skills and understand/interpret client assessment data.
- Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
- Knowledge of social and developmental service sectors may be requiredÂ
- Ability to work independently and as part of a team.
- The successful candidate must be able to work flexible hours in order to meet client and family needs which will include evenings and weekends.
- Ability to respond to emergency client situations 24/7 (on call)
- Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.
- This is a beta feature to avoid spam applicants.
Benefits
- The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the clientâs goals and for supporting the client and caregiver to manage their care budgets and required resources.
- Promotes the goals and values of VON and their role as an integrated community care provider.Â
- Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager. Â
- Networks and collaborates with all regional partners, Health Care and non-traditional providers and agencies.  Education, Designations and Experience:
- Must have access to a personal vehicle for business use and possess both a current driverâs license and proof of vehicle insurance.
Additional details
- Number of Hours Bi-Weekly: 75 Work Schedule: Days On Call: Yes
- Existing Vacancy: Yes â weâre currently hiring candidates for an existing vacancy in this position   Job Summary:  The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience.
- The Coordinator is responsible for developing and supporting an individual support plan for clients with developmental disabilities in receipt of residential support from the Family Home Program. These services are funded by the Ministry of Children, Community and Social Services.
- The Coordinator reviews and assesses the needs of individuals requiring support related to all aspects of their support plan.
- The coordinator is responsible for providing a high quality, successful residential service for clients in our community. Â Key Responsibilities:
- Interpret and completes current standardized assessment tools such as the interRAI CHA, supports Intensity Scale, Application for Developmental Services, or other assessment tools as appropriate.
- Completes client assessments using conversation based methodology.
- Develops and conducts a comprehensive therapeutic rapport.
- Identifies and prioritizes environmental risk for clientâs health and safety (shelter, food and running water, temperature control and overall condition of living environment).Â
- Develops a comprehensive care plan (interpreting the Clinical Assessment Protocol and care planning).