management
Posted 1 weeks agoDirector of Engineering (m/f/d)
at Superchat
Berlin, GermanyHybrid
Requirements
- The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI.
- Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.
- experience leading engineering teams in B2B SaaS or product-led companies. Seen scale before.
- You have a track record of stewarding a team through a scaling phase and seeing the breakpoints first-hand.
- You come from a strong technical background (former Senior+/Staff level), read code comfortably, and can follow and contribute to technical architecture discussions.
- You know how to scale execution quality and operational discipline without slowing teams dow Who We Don’t Want
- Modern stack. Kotlin/Quarkus, AWS, TypeScript/React/Next.js, LangGraph for AI - with intentionally low tech debt for our stage
Experience
- You bring 5+ years of
Benefits
- Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are.
- We're 100 people , profitable , and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.
- People Ops: Partner on compensation and hiring processes
- Funded with conviction. $16.5M raised with a strong trajectory toward profitability
- Annual personal development budget of €500 for conferences, courses, books, career coaching, and more
Additional details
- At Superchat, we're rebuilding how businesses talk to their customers.
- Today, millions of messages flow through Superchat every single day .