Associate Store Leader, Gangnam-gu, Seoul

Seoul, South KoreaOn-site

Responsibilities

Support staff planning and hiring to build a high performing team
Support monitoring of store key performance indicator to track health of business operations
Oversee FoH (Front-of-House) operations to ensure that exceptional service is provided to each and every customer
Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels as well as inbound and outbound product flow requirements

experience in a customer-focused setting including managerial responsibilities Operational retail
experience in a sports or fashion environment is a strong plus
Professional working proficiency in English Addition Requirements
Working hours: This role will need to have the ability to work weekends, evenings and holidays as needed. Your Team:
You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Act as the in-store troubleshooting expert for On's store systems and core processes Your Story: 3 - 5+ years of

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Retail team and take on the responsibility to co-lead On’s new retail store in Seoul.
As one of the first hires, On will rely on you to help co-define the various store operation processes.
You will be in charge of the store’s overall performance and delivering exceptional customer service every day.
You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities. Your Mission:
Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed
An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. It also includes stooping, kneeling, and crouching.
Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe.
We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences.