other
Posted 1 weeks agoCustomer Receivables Supervisor
at Xcel Energy
MongoliaOn-site
Responsibilities
- Conduct performance reviews, provide coaching.
- Plan, organize, allocate and assign tasks and follow up with team members to complete daily work and control outstanding work and issues.
- Answer and resolve complex issues presented by customers (residential, commercial and industrial) and follow up findings with recommendations for improvements in process, offerings and policies.
- Maintain relationships and coordinate activities with peers and other departments (CCC/BSC, Marketing, Business Systems, Meter Shop, etc.) Lead or serve on teams.
- Conduct and assist with billing functions and special projects as necessary. Minimum
Requirements
- experience in customer service in related business function or industry.
- High school degree or equivalency.
- Demonstrated skills in leading teams and projects, problem solving and decision making.
- Familiarity with regulatory billing environments.
Benefits
- Non-Bargaining The anticipated starting base pay for this position is: $73,700.00 to $104,633.33 per year This position is eligible for the following
- benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition
Contact
- Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com .
- ACCESSIBILITY STATEMENT Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users.