other
Posted Jun 23Commercial Manager
at Klaviyo
Sydney, AustraliaOn-site
Responsibilities
- Inspect the daily workflow of your team — pipeline hygiene, activity cadence, deal velocity — to drive KPI accountability and surface coaching opportunities in real time
- Run structured weekly 1:1s and team meetings that reinforce priorities, sharpen skills, and sustain a high-performance culture
- Build and execute individualized coaching plans to close performance gaps and accelerate development
- Lead timely, honest performance conversations in accordance with Klaviyo policy
- Champion career development: understand each rep's goals and create a visible path toward them SALES EXECUTION RESPONSIBILITIES
- Deliver results: Build and lead a team that exceeds plan goals and operates with high collaboration, transparency and trust. Living and showcasing Klaviyo’s values internally and externally.
- Forecast ownership: maintain pipeline accuracy in Salesforce, call your number with conviction, and give senior leadership early visibility into risks and tailwinds
Requirements
- Experience in high-velocity, high-transaction sales — comfort moving multiple deals simultaneously at pace
- Salesforce proficiency and a disciplined approach to pipeline management and forecasting •
- Ability to thrive in a fast-paced, evolving environment and make clear decisions under ambiguity NICE TO HAVE
- Familiarity with the MarTech, ecommerce, or DTC ecosystem — understanding how brands think about owned channels (email, SMS) is a meaningful advantage
- experience in a displacement / switch motion
- Exposure to Klaviyo's platform or comparable marketing automation tools
- Bachelor's degree or equivalent professional experience Klaviyo in APAC:
- Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support.
- At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.
Experience
- 3+ years as a closing Account Executive, with a consistent track record of top performance
- 1+ years in a team lead or management role, with demonstrated ability to develop and retain sales talent •
Benefits
- Our salary range reflects the cost of labour in the country where the job post is advertised.
- The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
- In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing
- Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
- Base Pay Range in Local Currency: $198,000 — $198,000 AUD
Contact
- Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Additional details
- At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
- We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
- If you’re a close but not exact match with the description, we hope you’ll still consider applying.
- Klaviyo is the marketing automation platform powering the world's fastest-growing ecommerce brands.
- As a Commercial Sales Manager, you'll lead a team of Account Executives responsible for bringing net new merchants onto the Klaviyo platform — to win a generation of brands rethinking how they own their customer relationships.
- You'll build a team that wins consistently, runs a disciplined sales process, and moves quickly in a high-velocity, high-transaction segment.
- This is a role for a leader who is equally comfortable in the weeds of a deal review and in front of a whiteboard designing a coaching plan. TEAM LEADERSHIP RESPONSIBILITIES
- Partner with AEs on live deals — joining calls, supporting negotiations, and helping navigate internal approvals for complex or high-value opportunities
- New logo growth: drive a disciplined outbound and inbound motion focused on acquiring net new merchants in the commercial segment — SMB to mid-market
- Competitive positioning: equip your team to win against competitors both point solutions and incumbent platforms by articulating Klaviyo's data-first, owned-channel advantage