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Posted 2 days agoCustomer Service Representative
Garage Door Medics San Diego, United StatesOn-site
Responsibilities
- Deliver outstanding customer support via phone, email, and chat. •
- Manage a high volume of inquiries with confidence and accuracy. •
- Coordinate with techs and office teams to ensure smooth service delivery. •
Requirements
- Must be able to work weekends, and the later shift during the week.
- You bring 1+ year in customer service—experience in home services, repairs, or tech is a plus. •
- You embrace our tools and values—familiarity with ServiceTitan is a plus (training provided!). •
- High school diploma or equivalent required. *
- All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
Benefits
- Customer Service Representative | San Diego, CA Hourly: $19-$22/hr
- Competitive compensation : $19 - 22 per hour •
- Health, Vision & Dental benefits; PTO, Holidays, and 401(k) with match. •
- Employee perks and discounts on our services. •
- *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
- Pay Range $19 — $22 USD
Additional details
- 🚪 Step Into a Career That Opens Doors with Garage Door Medics! 🚪
- Monday- 9:30 AM to 6:00 PM Tuesday- Off Wednesday- Off
- A People-First Company Built on Trust For over 30 years, Garage Door Medics has been grounded in a powerful founding principle: we’re not just a garage door company—we’re a people company.
- Every interaction is rooted in honesty, empathy, and transparency, and our motto is simple: “We ONLY recommend what you need.”
- Community, Culture & Commitment We’re deeply connected to San Diego—giving back through partnerships with Habitat for Humanity, the Red Cross, and local cleanup projects.
- We’re also committed to sustainability, recycling materials whenever possible to support our local environment.
- Leading the Way in Our Industry Consistently rated among the highest in the country with over 5,000 five-star reviews, we’ve become a trusted local brand grounded in exceptional service and long-term customer relationships.
- Part of Something Bigger—Still Local at Heart In June 2025, we proudly partnered with Guild Garage Group—an alliance supporting family-owned garage door service brands.
- This move allows us to grow and retain our identity, culture, and service excellence while gaining access to expanded resources and opportunities. * What You’ll Do:** •
- Listen with empathy and professionalism to resolve issues efficiently. •