customer support
Added Jun 2Customer Success Manager
at Playlist
BrazilOn-site
Requirements
- Join us if you're passionate about enhancing wellness through technology.The Role You'll Play Drive engagement and maximize customer value through meaningful software adoption, scaled training, and enablement programs, including new feature use after upgrades or add-on purchases Manage the health and success of SMB customers from go-live through renewal and expansion using a scaled, digitally enabled model to engage proactively at key touchpoints Leverage customer health metrics and key signals to
Experience
- Experience You’ll Bring 3+ years of relevant key
Additional details
- At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play.
- We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.
- With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions.
- Join us in reshaping technology's role to foster meaningful, real-world connections.
- Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences.
- Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions.
- responsibilities but isn’t intended to cover every task or duty. Additional
- responsibilities may be assigned as needed to support the team and business goals.