Manager – Measurement Business Process Optimization

Responsibilities

• Job Profile Summary Manage and lead staff that will drive value by establishing, reviewing and improving processes, procedures and business solutions in partnership with the Measurement and Measurement IT departments.
• Guide teams in identifying opportunities for optimization and process enhancements and following project management procedures and best practices to execute.
• Coordinate with application owners to incorporate beneficial changes.
• Collaborate with all impacted stakeholders on priorities to ensure the highest value opportunities are prioritized appropriately.
• Develop, mentor and coach a team of employees that collaborate, communicate and drive toward business results.
• Review solutions, plans, reports and documents developed by team and provide effective guidance and feedback to ensure successful delivery (scope, schedule, and budget) on objectives.
• Lead special projects when assigned that might be outside of normal scope of responsibilities.
• Ensure business requirements, project budgets, project plans, and change management controls are established, communicated and tracked for alignment with project sponsors, stakeholders, and end users as the project progresses.
• Manage and communicate changes to priorities with appropriate stakeholders and leadership.
• Develop strong working relationships and collaborate with team members, peers, business partners, IT stakeholders, consultants and vendors, to achieve success on initiatives.
• Lead the optimization of existing processes and systems, ensuring alignment with business goals.
• Collaborate with leadership to refine standards, best practices, and process controls.
• Implement robust controls for business processes and technology solutions to enhance efficiency and mitigate risk.
• Prepare and deliver comprehensive recommendations for new or enhanced solutions to Measurement and Measurement IT management.
• Ensure alignment with business objectives and address operational needs.
• Analyze current business processes, gather feedback from stakeholders, and assess technology solutions to improve efficiency and align with departmental objectives.
• Collaborate with stakeholders in other ONEOK departments to ensure fully integrated processes and solutions where there is overlap and appropriate controls are in place.
• Initiate and perform business process reviews to make recommendations for improvements and/or changes to resolve deficiencies.