Senior Solutions Architect | UK | Remote

Responsibilities

• A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers

Requirements

• With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions.
• Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
• Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes.
• You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
• experience through world-class technical delivery and meaningful impact.
• Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities.
• experience working on deployment teams, using project management techniques.
• Direct experience with o11y.
• Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
• Kubernetes (kubectl, Helm, Tanka preferred). •
• Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For:
• Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings.

Experience

• Located in the UK 5+ years of

Benefits