other
Posted 1 weeks agoInternal Communications Manager
at Multiverse
London, United KingdomHybrid
Responsibilities
- - Own the internal FAQ and "what to say if asked" resources that equip every colleague to be an informed and confident ambassador for the business - Take editorial ownership of All Hands: theme, narrative arc, content commissioning, and speaker preparation, ensuring it consistently moves the needle on alignment and energy - Support our Exec team with internal-facing communications - town halls, written updates, video messages - ensuring tone and content are consistent with our external narrative - Build a
Requirements
- Multiverse is the upskilling platform for AI and Tech adoption.
- Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills.
- Join Multiverse and power our mission to equip the workforce to win in the AI era.
- If you want to own the internal narrative of one of the most ambitious companies in the UK skills and AI space — this is the role.
- You believe in equipping workers to win in the AI era, and you want every colleague to feel that purpose in how they show up at work - You have hands-on
- experience leading internal communications in a fast-moving, complex organisation, and you've owned narrative, channels, and leadership comms - You understand that internal comms is not a downstream function.
- You sit at the intersection of Data & Insights, Product, and external Comms - You're a strong, instinctive writer and editor, able to sharpen a leadership message, a town hall script, or a sensitive change announcement with equal confidence - You know how to translate data into story: you can take customer ROI evidence, learner outcomes, or operational performance figures and turn them into something every Multiverser can articulate and believe in - You're fluent in AI tools and use them to move faster and
- Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
- For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check.
- Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.
Benefits
- Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
- With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.
- Benefits - Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year - Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support - Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches
- Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it.
Contact
- Read our Equality, Diversity & Inclusion policy here https://www.multiverse.io/en-GB/our-policies/equality-diversity-and-inclusion-policy.
- We expect all employees to share this commitment and adhere to our Safeguarding Policy https://cdn.sanity.io/files/6y1mknvo/prod-20240319/50283d0600920c5f1e02cf44e54c0f1534c74e61.pdf, our Prevent Policy https://cdn.sanity.io/files/6y1mknvo/prod-20240319/35a5defca7346bb1c212250867754b0a7ae5b478.pdfand all other Multiverse company policies.
Additional details
- We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.
- In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst.
- With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling.
- We’re building a world where tech skills unlock people’s potential and output.
- The Opportunity Internal communications at Multiverse isn't a downstream function.
- You'll own the story Multiverse tells itself — making sure every colleague understands who we are, why it matters, and where we're going.
- That means shaping All Hands, advising the exec team, translating data into narratives people can actually repeat, and building the rhythms that keep colleagues informed week to week — not just when something big happens.
- We operate in a fast-moving space with real external scrutiny.
- You'll need to be a strong instinctive writer, calm under pressure, and confident enough to tell leadership what needs to be said and when.
- Specifically, you will - Own the canonical story Multiverse tells itself: maintain a living messaging framework that captures who we are, what we do, and why it matters, keeping it current as the business evolves - Produce internal briefing materials ahead of major external moments like regulatory decisions, product launches, policy developments, so leadership is never scrambling and every Multiverser finds out what the need to know, first.