other
Posted 3 days agoManager of Renewals
at Ashbyhq
United StatesRemote
Requirements
- Our Contract Management team plays a critical role in helping customers navigate renewal and commercial conversations thoughtfully, strategically, and with a high degree of trust.
- experience leading and developing high-performing customer-facing teams in a b2b SaaS environment.
- You know how to foster a culture centered around empathy, accountability, creativity, and transparency, while helping individuals grow through thoughtful coaching and continuous feedback.
- experience managing or overseeing complex renewals, pricing conversations, and contract negotiations.
- You understand how to balance customer partnership with commercial integrity, and can coach teams through nuanced negotiation scenarios with confidence and sound judgment.
- You know how to build trust with both customers and internal stakeholders while maintaining transparency throughout the renewal process.
- OUR PHILOSOPHY Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us: - We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to position and support in commercial conversations.
- We value a strong sense of ownership, principled thinking over experience, and thoughtful communication — we’ll get into these and other values throughout the interview process.
- Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.
Benefits
- BENEFITS - You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. - 10-year exercise window for stock options.
- You shouldn’t feel pressure to purchase stock options if you leave Ashby - do it when you feel financially comfortable. - Unlimited PTO with four weeks is recommended per year.
- Expect “Vacation?” in our one-on-one agenda until you start taking it 😅 - Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise. - Generous equipment, software, and office furniture budget.
- Get what you need to be happy and productive! - $100/month education budget with more expensive items (like conferences) covered with manager approval.