Customer Experience Representative

Perth, AustraliaOn-site

Responsibilities

Manage customer enquiries and support requests in a timely manner.
Build and maintain positive relationships with customers and internal stakeholders.
Support the processing of purchase orders, invoices, and other financial transactions.
Maintain accurate records and documentation in accordance with company procedures.
Coordinate office supplies and general facility requirements.

experience in customer service, administration, reception, hospitality, or a similar client-facing role.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office applications.
Experience using business systems and databases. Preferred

⠀ About CAE At CAE, our mission is to make the world a safer place.
For nearly 80 years, we have led the way in simulation, training, and mission readiness—supporting civil aviation, defence, and critical operations worldwide.
Through cutting-edge technology and a culture that champions innovation, we empower our customers to operate smarter, faster, and more sustainably.
Joining CAE means becoming part of a purpose-driven team where collaboration drives success, innovation is encouraged, and your growth contributes to our global impact.
Description Provide a professional, welcoming, and responsive
Assist with customer visits, meetings, and events as required.
Assist with operational reporting, revenue tracking, and administrative reconciliations.
Liaise with internal departments to support the smooth delivery of training operations.
Provide administrative support to the Centre Leadership team and wider business.
Assist with scheduling, documentation, and other administrative activities.