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engineering

Posted 2 weeks ago

Manager I, Engineering - Onboarding Growth

at Datadoghq

New York, United StatesHybrid

Responsibilities

  • Coach and develop engineers at various levels
  • Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more
  • Build UX features to streamline the onboarding and trial
  • Build out data platforms and use that data to personalize the onboarding experience for each user
  • Create AI-assisted setup options to make sure initial setup “just works” out of the box
  • Champion the use of analytics data to analyze user behaviour and apply those insights to product UX Who You Are:

Requirements

  • This work is extremely important to company success - improving our onboarding process directly impacts new users ability to find value with Datadog quickly.
  • experience through rapid experimentation
  • experience in a software engineering or similar setting •
  • Experience managing full stack development teams
  • Demonstrated sense of ownership over your team's work
  • Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
  • It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
  • Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
  • Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.

Experience

  • At least 2 years of people management

Benefits

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Datadog offers a competitive salary and equity package, and may include variable compensation.
  • Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.
  • benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
  • The reasonably estimated yearly salary for this role at Datadog is: $192,000 — $240,000 USD

Additional details

  • This Engineering Manager will lead the Onboarding team within the Shared Capabilities organization, setting product direction, and coaching and developing team members.
  • They will staff and drive projects that drive new users to adopt Datadog in their organizations.
  • From the first time a new user signs up for a Datadog trial, this team is responsible for making sure they have a world class setup and onboarding experience, and can realize the full value of Datadog in their organization.
  • Onboarding owns the “front door” of Datadog, the very first
  • experience new users and prospective customers encounter.
  • This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling first-time user experiences
  • At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together.
  • We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do:
  • Work with Product Management and Design to plan and staff projects for the Onboarding Growth team
  • Work directly with product teams to ensure each product has a best in class new user experience

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