operations
Posted May 7People Operations Manager
at GoCardless
Riga, LatviaOn-site
Requirements
- Over 100,000 businesses , from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.
- We use AI-powered solutions to improve payment success and reduce fraud.
- experience at the centre of everything.
- experience in a senior People Operations or HR Operations role, with a strong track record of owning and improving end-to-end HR processes in a global, multi-site environment.
- Experience managing and optimising HRIS platforms (ideally Hibob), with the ability to use HR data and analytics to drive decisions and ensure data integrity.
- Compliance Confidence: Solid knowledge of employment law and regulatory compliance across multiple jurisdictions, with
- Experience: Familiarity with internal mobility and immigration processes is a plus, particularly in a multi-hub context.
- Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.
- Find out more about Life at GoCardless via Twitter , Instagram and LinkedIn .
Benefits
- GoCardless processes US$130bn+ of payments annually, across 30+ countries ; helping customers collect and send both recurring and one-off payments , without the chasing, stress or expensive fees.
- Base salary range: € 3300- € 5000 (gross).
- Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (€ 3300 - € 4150 gross) of the pay range until performance can be assessed in role.
- Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
- Equity - all permanently employed GCs get equity to help you make a valuable contribution
- Parental leave - to suit everyone embarking on life's great adventure
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’) Life at GoCardless
Additional details
- GoCardless is a global bank payment company.
- And, with open banking connectivity to over 2,500 banks , we help our customers make faster, more informed decisions.
- We are headquartered in the UK with offices in London and Leeds , and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.
- At GoCardless, we're all about supporting you ! We’re committed to making our hiring process inclusive and accessible .
- If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!
- And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply! The role
- Reporting to the Director of People Operations, Reward and People Partnering, we are seeking an experienced People Operations Manager to join us and hit the ground running! You will oversee our core people operations team based in Riga and Lisbon, focusing on employee lifecycle processes, data, compliance and internal mobility & immigration.
- You will play a pivotal role in enabling our HR operating model which centres around people partnering, ensuring seamless employee experiences, operational excellence, and strategic HR delivery across our global locations.
- This is an opportunity to bring fresh thinking to how we operate and partner closely with our People Partners, Finance, Talent Acquisition and wider HR team to ensure we drive excellence across the People function.
- Employee Lifecycle Ownership : You will own, manage and optimise end-to-end People lifecycle processes from onboarding to offboarding and everything in between, ensuring seamless and positive experiences for employees at every stage.