operations
Posted 1 weeks agoProduct Operations Specialist
at Aiven
Helsinki, FinlandHybrid
Requirements
- About the Role Product Delivery Operations at Aiven is building operational excellence across a fast-growing, cross-functional organization.
- What makes this role different today: we're not looking for someone who uses AI occasionally.
- We're looking for someone who defaults to AI — someone who sees automation, agents, and AI-assisted workflows as the natural starting point when solving operational problems.
- AI without solid process thinking creates faster chaos. You'll need both.
- What You'll Do Own and drive the Product Delivery Lifecycle — from ideation to launch — building the process and then making it smarter over time Design and automate operational workflows using AI tooling, reducing manual effort across metrics reviews, reporting, and process tracking Support business and metrics review cadences , leveraging AI to surface insights and keep data current Fix broken operational workflows by working directly with engineering managers, product managers and Technical Program
- experience building process from zero to one — you've created structure where none existed and can show it AI-first operator — you actively use AI tools in your day-to-day work and have built or contributed to AI-assisted workflows, automations, or agents Strong communication and stakeholder management; you influence without authority Change management
- experience — you bring people along, you don't just roll things out Solid understanding of the software development lifecycle and how product organizations operate Comfortable in ambiguity and fast-changing environments Nice to have: Hands-on
- experience with workflow automation tools (e.g., n8n, Zapier, Make) or building lightweight AI agents Familiarity with Jira, Notion, Linear or similar tools — depth of expertise matters less than genuine hands-on use
- Experience with prompt engineering or structuring AI-assisted processes at team or org level Amazing! What’s next: If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch! Global
Benefits
- Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.
- benefits are designed to help you thrive and grow, personally and professionally: Participate in Aiven’s equity plan.