operations
Posted Apr 14Revenue Operations Lead
at Firecrawl
San Francisco, United StatesHybrid
You are nearing today's limit. Upgrade for unlimited access.
sql120k
Responsibilities
- Customers get billed correctly, on time, every time. - Build revenue dashboards the team can trust: Create and maintain dashboards from raw data that give the team real-time visibility into revenue, usage, churn, and expansion.
- Negotiate terms that make sense for a fast-growing startup, not a Fortune 500. - Own operational compliance: Operate SOC 2, GDPR, and similar compliance workflows at the day-to-day level — questionnaires, audits, documentation, and vendor security reviews.
- Finance operations at a high-growth startup.
Requirements
- In just a year, we've hit 8 figures in ARR and 120k+ GitHub stars by building the fastest way for developers to get LLM-ready data.
- You're not building the program from scratch; you're keeping it running and audit-ready. - Support enterprise deal operations: Handle the operational side of enterprise deals — procurement paperwork, security reviews, custom billing arrangements, and anything else that sits between "verbal yes" and "signed contract." - Use AI to move faster than one person should: Build workflows with AI tools to automate reporting, questionnaires, and repetitive ops work.
- SQL or equivalent is a plus, but what matters is that you can get from raw data to trusted insight.
- Uses AI daily to multiply output.
- Experience with usage-based pricing and enterprise deal support.
- You'll have tools, AI, and support — but you need to be able to own billing, dashboards, compliance, and procurement yourself.
- If you're more comfortable with process docs than dashboards, this isn't the right fit.
- benefits — Access to FSAs and commuter
Benefits
- If you're the person who finds the thing that's broken before anyone notices, builds a dashboard no one asked for but everyone needs, and quietly saves the company $50K by catching a bad contract — this is your role.
- Salary Range: $90,000 to $160,000/year (Range shown is for U.S.-based employees in San Francisco, CA.
- Compensation outside the U.S. is adjusted fairly based on your country's cost of living.) Equity Range: Up to 0.05% Location: San Francisco, CA or Remote (Americas, UTC-3 to UTC-10) Job Type: Full-Time or Contract
- Experience: 3+ years in revenue operations, billing operations, or growth ops at a SaaS or usage-based company Visa: N/A (Remote) ABOUT FIRECRAWL Firecrawl is the easiest way to extract data from the web.
- BENEFITS & PERKS AVAILABLE TO ALL EMPLOYEES - Salary that makes sense — $90,000–$160,000/year (global), based on impact, not tenure - Own a piece — Up to 0.05% equity in what you're helping build - Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge - Parental leave — 12 weeks fully paid, for moms and dads - Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human - Learning & Development — Expense up to
- benefits (US-only) to help your wallet out a bit - Pet insurance — Because fur babies are family too AVAILABLE TO SF-BASED EMPLOYEES - SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy - E-Bike transportation — A loaner electric bike to get you around the city, on us INTERVIEW PROCESS 1.
- Bonus points if you can show us something you've built — a dashboard, a workflow, an ops system that made a real difference. 2.
Additional details
- REVENUE OPERATIONS LEAD We're looking for someone who keeps the engine running — and makes it run faster.
- You'll own the operational backbone of Firecrawl's growth motion: billing lifecycle, revenue dashboards, procurement, collections, and the compliance workflows that let us close enterprise deals without tripping over ourselves.
- Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call.
- We're a small, fast-moving, technical team building essential infrastructure superintelligence will use to gather data on the web.
- WHAT YOU'LL DO - Own the billing lifecycle end to end: Invoicing, collections, subscription management, credits, refunds, and disputes.
- The founders should be able to answer "what are we spending and why?" in under five minutes. - Run procurement and vendor operations: Manage subscriptions, contracts, and renewals.
- You treat every manual process as a problem to be solved, not a fact of life.
- You have systems — whether it's a spreadsheet, a Notion board, or something you built yourself — that keep you on top of everything.
- People trust you because things get done when you say they will.
- You've managed invoicing, collections, subscriptions, or procurement before — ideally at a usage-based or SaaS company.