operations
Posted YesterdayOperations Analyst
Remote
Responsibilities
- Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs
- Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner
- Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments
- Collaborate with internal team to creativity assess and test new products, and build growth strategies
- Manage the live class operations on Saturdays.
Requirements
- We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership.
- Complete ad hoc projects related to our data science and data analytics training programs
- Must possess JLPT N2 (N1 preferred) certification or equivalent professional experience.
- Must demonstrate mastery of Keigo (honorific Japanese) in both spoken and written forms, with the ability to lead complex negotiations and deliver presentations in professional Japanese
- Minimum 4-year college degree or equivalent experience •
- Experience managing cross-functional, high-impact projects with multiple stakeholders
- Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency
- Strong work ethic and the ability to work well under pressure and with minimal supervision
- experience supporting relationships with individuals and clients
- Familiarity with Google Suite and MS Office Suite, especially Powerpoint and Excel
- Familiarity with Slack and Zoom strongly preferred Where you are
Benefits
- Unlimited Time Off, with a minimum time off recommendation
- 10 company-paid holidays