Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud
Define how AI should influence this domain, including how it can help customers instrument applications, configure collection, transform telemetry, control cost, improve data quality, query more efficiently, and troubleshoot ingestion issues more intelligently
Build strong relationships with customers and prospects, especially technical buyers and observability practitioners
Coach and develop Product Managers, helping them strengthen their product judgment, strategic thinking, communication, stakeholder management, and ability to drive high-quality outcomes with their cross-functional teams
Create a high-accountability, high-trust environment where PMs and cross-functional teams understand what matters, why it matters, and how their work contributes to Grafana Labs’ success
Requirements
With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions.
Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
Grafana Labs is building for an AI-first world, and Product Management is accountable for helping define what that means for our products, customers, and the observability industry at-large.
We expect PM leaders to actively build fluency with AI tools and workflows, identify where AI can create meaningful customer value, and think strategically about how our products should evolve as users increasingly work with and through AI systems.
You will ensure this data path supports Grafana Labs’ full-stack observability strategy, including our opinionated, integrated solutions such as Frontend Observability, Application Observability, and Kubernetes Observability, while also serving customers who use Grafana Cloud’s hosted metrics, logs, traces, and profiles offerings to create observability experiences tailored to their own business and technical needs.
You will also help define how this domain evolves in an AI-first world.
That means thinking beyond how humans configure collectors, pipelines, transformations, and ingestion workflows today, and considering how AI can help customers generate better instrumentation, optimize telemetry volume and quality, troubleshoot collection issues, query more efficiently, and interact with Grafana Cloud through both user-facing and agent-facing experiences.
Help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning
Significant Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows •
Experience directly managing Product Managers, including coaching, feedback, performance management, hiring, and career development
Strong product instincts around AI, including the ability to identify where AI can create meaningful customer value in technical products used by developers, operators, SREs, platform teams, or infrastructure teams
The ability to create clarity in ambiguity, help teams make progress without over-prescribing solutions, and operate effectively in a globally distributed, remote-first environment
Experience with ETL, telemetry pipelines, large-scale data processing, or data transformation workflows, including sampling, filtering, enrichment, routing, or cost/performance optimization •
Experience with high-scale databases, distributed systems, or big data platforms •
Experience building AI-enabled product experiences for technical users, including developers, SREs, platform engineers, or infrastructure teams •
Experience with agent-facing product design, AI-assisted workflows, or how products should evolve when users increasingly delegate tasks to AI systems •
Experience working at an open source or commercial open source company •
Experience partnering with GTM teams on positioning, packaging, pricing, launch strategy, or field enablement for technical products •
Experience leading product strategy for platform capabilities that serve multiple product lines or customer segments
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings.
Benefits
As a Director on the Grafana Labs Product Management team, you’ll develop vision and strategy for a broad product domain, align multiple teams around clear priorities, and ensure product decisions support customer outcomes and Grafana Labs’ business objectives.
A BS/BA in Computer Science, a related field, or equivalent practical experience Bonus Points For: •
In Canada, the base compensation range for this role is $257,370 CAD - $308,844 CAD .
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range &
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique.
Contact
Learn more at grafana.com and follow us on LinkedIn and X .
Additional details
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture.
Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work.
Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in Canada. The Opportunity:
You’ll own the roadmap, deeply understand customers and the market, and communicate product direction, tradeoffs, and outcomes clearly to customers, senior leadership, and cross-functional partners.
This includes shaping the product story and positioning, supporting launch and field enablement, and helping define pricing and packaging models that reflect the value customers receive while enabling Grafana Labs to capture that value in a way customers can understand and accept.
As the Director of Product for Data Collection, Transformation, and Ingestion, you will lead the product strategy for the systems and experiences that help customers generate, collect, transform, and ingest telemetry data into Grafana Cloud, then make that data available for fast, reliable, cost-effective querying.