healthcare
Posted 2 hours agoAssociate Clinical Oncology Specialist
at Natera
Ann Arbor, United StatesHybrid
Responsibilities
- Patient Cadence Adherence: Monitor and manage patient testing logs to ensure strict adherence to oncologist-prescribed serial testing cadences. Coordinate closely with clinic coordinators and nursing staff to prevent gaps in longitudinal monitoring. •
Requirements
- The successful candidate will act as the primary operational linchpin between Natera and UofM oncology clinics, pathology departments, and core labs.
- Workflow Optimization & Troubleshooting: Map and master the specific nuances of UofM’s internal laboratory ordering systems, electronic health records (EHR) routing, and specimen release policies.
- Education: Bachelor’s degree required (Background in medical sciences, biology, or healthcare administration highly preferred). •
- experience in healthcare sales, clinical support, case management, or laboratory operations. •
- experience directly working within, selling to, or managing workflows inside the University of Michigan Health System (Michigan Medicine) is heavily preferred.
- Deep familiarity with UofM’s laboratory layout, pathology requisition protocols, and clinic structures is a significant advantage. •
- High emotional intelligence and communication fluency, with the ability to collaborate effectively with diverse stakeholders ranging from academic oncologists to laboratory technicians and administrative clerks. •
- Strong problem-solving mindset with the resilience required to navigate bureaucratic or rigid academic institution workflows. •
- Ability to work independently with an internal drive to eliminate delays in patient testing. •
- This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
- Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.
Benefits
- In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).
- The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
- It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes.
- On-target earnings (OTE) $110,000 — $130,000 USD OUR OPPORTUNITY
- Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
- benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other
- benefits include pregnancy and baby bonding leave, 401k benefits, commuter
Contact
- For more information, visit www.natera.com .
- Link: https://www.natera.com/notice-of-data-collection-california-residents/
- Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY.
Additional details
- Territory: Ann Arbor, Ypsilanti, Jackson Position Summary
- Natera is seeking a highly specialized and detail-oriented Associate Clinical Oncology Specialist (ACOS) to manage, service, and grow our Oncology product portfolio within the Ann Arbor territory.
- This is a unique, hybrid clinical support and account navigation role where approximately 80% of the territory's operational footprint is anchored within the University of Michigan (UofM) Health System and its complex laboratory ecosystem .
- This role demands an intense focus on end-to-end case management , navigating nuanced institutional workflows, tracking serial test cadences (e.g., Signatera), and troubleshooting logistical bottlenecks within a major academic medical center to ensure seamless patient care and test fulfillment. Primary Responsibilities •
- UofM Institutional Case Management (Core Focus): Manage the highly complex, longitudinal lifecycle of oncology test orders originating within the University of Michigan Health System.
- Act as a dedicated navigator to ensure tissue and blood samples move seamlessly through UofM pathology, central labs, and Natera’s processing facilities. •
- Proactively resolve logistical hurdles, delayed pathology pull requests, and missing clinical data. •
- Account Service & Partnership: Partner with the local Clinical Oncology Specialist (COS) to support, maintain, and deepen relationships with UofM oncologists, mid-levels, nurse navigators, and pathology staff. •
- Clinician Education: Educate UofM clinical teams and administrative staff on Natera’s digital tools, order tracking systems, and specimen collection
- requirements to streamline the ordering process. •