other
Posted Apr 1Engagement Associate
at Metaview
San Francisco, United StatesHybrid
Responsibilities
- - Drive product adoption at scale: Use data to proactively identify and engage customers, helping them unlock key features.
Requirements
- Metaview is an AI company focused on recruiting.
- We build AI agents that help world-class companies hire with radically more speed and precision.
- It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead.
- With rapid expansion, we're looking for an Engagement Associate to help our customers transform their hiring workflows with AI, driving adoption, retention, and long-term impact.
- You’ll play a key role in guiding SMB and mid-market customers through change management, enabling AI adoption at scale, and surfacing insights that sharpen our product and go-to-market strategies.
- - Champion the customer voice: surface key trends and collaborate with Product and Sales to shape the roadmap and sharpen GTM messaging.
- experience in a customer/stakeholder-facing role.
- Our customers need to feel like they are embarking on a journey with a partner who will guide them through the AI revolution and explain how it will impact recruiting. - A love for experimenting and trying new ideas without fear of iterating and failing. - Our brand is intelligent, low-bs, authentic and deeply customer-oriented.
Experience
- WHAT YOU BRING - 2+ years’
Benefits
- COMPENSATION Base pay within our salary range is determined by a candidate's skills, expertise, or experience.
- For this role, our current base pay range is: $100,000 - $125,000.
- WHAT WE OFFER - The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance. - Supreme rate-of-learning as we re-orient how the world works with AI. - High compensation, through cash and equity. - All the benefits you’d expect and more.
Contact
- Founded by Siadhal https://www.linkedin.com/in/siadhal/ and Shahriar https://www.linkedin.com/in/s16h/ after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors.
- In practice, this means we: - Optimize everything we do around accelerating rate of learning. - Do truly great work https://www.paulgraham.com/greatwork.html - Communicate openly and directly, and with full context.
Additional details
- We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable.
- We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times.
- We’re looking for people seeking the hardest, most fulfilling work of their lives.
- HOW WE WORK We operate with one core principle: velocity.
- All while maintaining a hard-earned reputation for craft and quality.
- THE ROLE We’re leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already.
- Key ownership areas: - Onboard like a pro: Deliver high-impact onboarding for new SMB and mid-market customers, ensuring a smooth ramp and quick path to value.
- - Own account health: Track usage to detect risk, balancing higher-touch engagements with a scaled approach.
- - Solve problems fast: Jump in to support users when issues arise, coordinating with technical teams as needed.
- - Systematize what works: Help design and refine a scalable approach to Customer Success that supports thousands of users.