jobloom

JobLoom finds jobs directly from company career sites before many job boards, then routes you into detailed role pages like this one.

other

Posted Apr 1

Engagement Associate

at Metaview

San Francisco, United StatesHybrid

Responsibilities

  • - Drive product adoption at scale: Use data to proactively identify and engage customers, helping them unlock key features.

Requirements

  • Metaview is an AI company focused on recruiting.
  • We build AI agents that help world-class companies hire with radically more speed and precision.
  • It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead.
  • With rapid expansion, we're looking for an Engagement Associate to help our customers transform their hiring workflows with AI, driving adoption, retention, and long-term impact.
  • You’ll play a key role in guiding SMB and mid-market customers through change management, enabling AI adoption at scale, and surfacing insights that sharpen our product and go-to-market strategies.
  • - Champion the customer voice: surface key trends and collaborate with Product and Sales to shape the roadmap and sharpen GTM messaging.
  • experience in a customer/stakeholder-facing role.
  • Our customers need to feel like they are embarking on a journey with a partner who will guide them through the AI revolution and explain how it will impact recruiting. - A love for experimenting and trying new ideas without fear of iterating and failing. - Our brand is intelligent, low-bs, authentic and deeply customer-oriented.

Experience

  • WHAT YOU BRING - 2+ years’

Benefits

  • COMPENSATION Base pay within our salary range is determined by a candidate's skills, expertise, or experience.
  • For this role, our current base pay range is: $100,000 - $125,000.
  • WHAT WE OFFER - The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance. - Supreme rate-of-learning as we re-orient how the world works with AI. - High compensation, through cash and equity. - All the benefits you’d expect and more.

Contact

  • Founded by Siadhal https://www.linkedin.com/in/siadhal/ and Shahriar https://www.linkedin.com/in/s16h/ after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors.
  • In practice, this means we: - Optimize everything we do around accelerating rate of learning. - Do truly great work https://www.paulgraham.com/greatwork.html - Communicate openly and directly, and with full context.

Additional details

  • We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable.
  • We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times.
  • We’re looking for people seeking the hardest, most fulfilling work of their lives.
  • HOW WE WORK We operate with one core principle: velocity.
  • All while maintaining a hard-earned reputation for craft and quality.
  • THE ROLE We’re leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already.
  • Key ownership areas: - Onboard like a pro: Deliver high-impact onboarding for new SMB and mid-market customers, ensuring a smooth ramp and quick path to value.
  • - Own account health: Track usage to detect risk, balancing higher-touch engagements with a scaled approach.
  • - Solve problems fast: Jump in to support users when issues arise, coordinating with technical teams as needed.
  • - Systematize what works: Help design and refine a scalable approach to Customer Success that supports thousands of users.

Find more real-time jobs on JobLoom.