Forward Deployed Engineer

New York, United StatesOn-site

Requirements

ABOUT ARTISAN We're building AI employees. Not chatbots. Not copilots.
Our first, Ava, is an AI BDR used by hundreds of companies.
Right now we're building Ava 2.0, a step change in what an AI employee can do.
- Scoping how Ava fits into each customer's GTM stack: what we replace, what we integrate with, and what the ideal workflow looks like - Engineering customer-specific features and integrations across our TypeScript full-stack codebase - Managing end-to-end implementation, partnering closely with customer success managers to drive adoption - Traveling to customer offices for in-person discovery, scoping sessions, and onboarding - Joining sales calls to provide technical credibility and help close complex
experience across the stack (Node.js, React, or similar frameworks) - Comfortable leading technical conversations with RevOps leaders and sales teams - Ideally
experience integrating with CRMs, marketing automation tools, and sales tech (Salesforce, HubSpot, Outreach, etc.) - You thrive in ambiguity - scoping problems, architecting solutions, and shipping them fast - Excellent communication skills: you can explain complex systems to non-technical stakeholders and dive deep with engineers - Willingness to travel frequently (up to 50%) to meet customers where they are INTERVIEW PROCESS 1.
experience at the center - High standards, every detail.

We're a YC W24 company, have raised $35M+ from investors including Y Combinator, and are at $8M+ ARR.

She researches leads, writes and sends emails in a customer's voice, runs multi-step outbound sequences, manages her own deliverability infrastructure, self-optimizes over time, and handles objections and meeting booking.
The engineering problems are hard and the surface area is enormous.
ROLE OVERVIEW You'll be the bridge between Artisan and our most strategic customers - part engineer, part consultant, part trusted advisor.
You'll work directly with sales, success, and product to ensure customers get maximum value from Ava.
Introductory chat with our recruiter 2. 15-minute interview with Jaspar, our CEO 3. 60-minute technical interview with our engineering team 4. 30-minute culture and values interview with Jaspar, our CEO OUR CULTURE AND VALUES - Founder mindset.
Everyone acts like an owner: take initiative, think big, challenge ideas, and push for 10× outcomes - Obsessed with impact.
We apply the 80/20 rule, kill sunk costs quickly, and focus on what actually moves the needle - Customer-first, always.
Quality matters in everything we ship, from product and code to copy and design - Clear, direct communication.
We value candor, fast responses, and feedback - Winning team energy.
We bring positive vibes, low ego, zero drama, and genuinely enjoy building together