Global Collections Analyst (6-month FTC)

On-site

Responsibilities

Perform collections on accounts at risk of delinquency through effective communication via phone/email.
Update collection systems and create aging reports to monitor account status and ensure timely payment.
Review new customer accounts for creditworthiness, financial solvency, and potential fraud risks.
Prepare handover packages for externally collection agencies as needed.
Evaluate the effectiveness of current collection policies on an account-by-account basis.
Deliver timely, complete, and accurate outputs in line with expectations set by the Billing and Collections Manager.
Collaborate internally with AR Billing and Collections, Finance, Global Clearing House, and Customer Success teams. What You Bring 3+ years

experience in Accounts Receivable or related role. •
Experience with AR collection processes, cash applications and dispute resolutions.
Advanced Excel skills (Pivot tables, VLOOKUP/XLOOKUP, Reporting and analysis). •
Experience with ERP/accounting systems such as: Netsuite or similar
Ability to work both independently and collaboratively.
Tertiary qualification in Accounting, Finance, or related field (preferred).

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